This post is about Chocolate Ale and a respectful advocacy for Boulevard. Please know that we are hoping for a respectful conversation to take place here. Remember, craft beer still represents a small portion of the total beer sales in the world.
It’s a great time to be part of the Kansas City beer scene. People here are getting more and more enthusiastic about beer. In fact, I am frequently running into folks who are having the “this is beer” epiphany. The fever-pitch has peaked, it seems, surrounding their Chocolate Ale. Perhaps all of this points toward a paradigmatic shift in the love of craft beer. More on that momentarily.
A few months back, during our fund-raising efforts, the Pitch ran a story on the beer scene in Kansas City. To no one’s surprise, and rightly so, they spoke in length about the pivotal role that Boulevard Brewing played in upping the beer culture in this city. I would also note that upping the beer culture has gastronomic implications as well (i.e., good food spots with good beer).
I remember the days when I lived in Springfield (MO) and before I myself even brewed (let alone pursued opening a brewery), when I would get a Boulevard Wheat on tap, look forward to a Nut Cracker Ale, or tipple an Amber or two. This was before the Smokestack Series days. Boulevard was often the lone respite from macro beer oblivion. And I truly appreciated what I could get.
Time went on and the Smokestack Series came out. I had my first exposure to it right before my move to California. I traded some other brews with a woman named Carrie at Kahn’s in Indianapolis for a couple Smokestacks. During the move, I stopped and stayed with a friend in Springfield. Of course, I had to visit Brown Derby International to purchase some more Smokestack stuff. Some of the beers I purchased were new, and I hadn’t heard of them. Sometimes life is about fortuitous occurrences, and I am glad when I have them.
So, I’ve got a long standing history with Boulevard…about 10 years. Many people out there have an even longer history with drinking Boulevard. Some probably remember when it was exclusively at this or that location. I would venture to say that Kansas City itself has an impression of the Boulevard’s history stamped on it as well.
By all accounts, people in this area have a positive history with Boulevard. Everyone I’ve spoken with has a positive antecdote along the lines of “they have had the same people there the whole time,” “they’ve kept the same group of investors,” “they really raised recycling awareness in the city”… I could go on and on.
Bottom-line is that Boulevard Brewing has, for a long time and consistently, given people in Kansas City and awesome experience. There is a positive and long-standing history of their presence.
Why set-up so much stuff preliminarily to get to the point? Well, I think it adds some perspective (both historical and immediate) to this Chocolate Ale thing. It also points out that Boulevard, it seems, has always acted with the best intentions and is community-minded.
So, why is there such criticism from folks when they didn’t get the Chocolate Ale? ”Boulevard handled it badly,” etc., are the sort of criticisms I’ve seen.
Well, I don’t presume to know the logistical methods that Boulevard employed on their Chocolate Ale. I also presume that they didn’t dictate to retailers how to deal with their allotments. What I do presume is that they did their best and didn’t intentionally deprive anyone. If some feel it could have gone better, then that is for them to say. However, overt anger and pointed disgust over not getting one’s hands on Chocolate Ale does seem a bit short-sighted given Boulevard’s otherwise sterling reputation.
Did some people hoard bottles? Sure! It that Boulevard’s fault, no! Again, they are in the business of making good beer, not determining the actions, behaviors, or attitudes of purchasers and retailers. That’s why I tried to add some perspective above. It is unfortunate that some got a lot and others got none. It is unfortunate that bottles will show up on Ebay for ridiculous prices. However, the wider ills of free market consumerism aren’t the fault of Boulevard Brewing.
There are have also been criticisms leveled concerning the notion that Boulevard should have released the beer to Kansas City first and then gone into secondary markets. Again, I don’t presume to know that marketing tactics and techniques that factored into the decision to be in other places first, etc. What I do know is that wider appreciation of Boulevard beers has afforded them the chance to make their beer more affordable to Kansas City. The more grains, hops, yeast, etc. they can buy, the more their purchasing power is upped. For that reason, you can regularly find their terrific Sixth Glass Quadruppel for the price of $7.99 (ridiculously cheap, in my opinion). So, while many of us would love only homegrown production, we have also enjoyed the boon of being able to buy their other beers at great price points.
That may not be consoling to many folks, but it is to me.
I’ve also noted in this discussion that some have said that Boulevard’s heads have gotten too big. Have you met John, Steven, Jeremy or some of the other Boulevard folks? I have, and I can tell you this is demonstrably untrue. Sure, they’ve gotten recognition, but little of it (if any) is by way of self-proclamation.
But let’s assume that everything levied at the lack of Chocolate Ale were true. Let’s say that they only got it to K.C., that they only let people purchase one bottle, they they didn’t take interviews that created more buzz, that the logistics went perfectly, and that every last iota of the process went off without the proverbial hitch. There is still the issue of supply.
It appears that demand far outstripped the supply. I gather that more and more and more could have been made. But then what about that one person or, tenth, hundredth, thousandth, who didn’t get it. There will invariably be a complaint from somewhere. In the end we are imagining Anselm’s Ontology or the Perfect Island when we say everything could have been perfect. I myself have been on the losing end of scoring some BBQ or Rye on Rye, along with dozens and dozens of other beer from other breweries…it happens.
This is a plea. Please do not denigrate Boulevard based on one beer. Remember that they will continue to make great beer and will do it to the best of their ability. Please, especially if you do not normally support Boulevard by purchasing their other beers, do not complain. How about trying some of their other brews instead? I mean no one is relegated to drinking Victory Gin in a world that equitably bad…I think I prefer the free market. Thoughts?
Mike, great post. FYI, last night Boulevard responded to the questions about supply, distribution, and marketing here: https://www.boulevard.com/chocolate-ale-update
I second your plea for the empty-handed folks who do not normally support Boulevard to try another of their products… Chocolate Ale was crafted from a Blvd Amber base, so why not drink an Amber at home with your significant other while nibbling on your favorite dark chocolate? Actually, there is no good excuse for missing out on the Chocolate Ale, because it is still available on tap throughout the KC area — locations are listed here: https://www.facebook.com/pages/Central-States-Beverage/164414606913252
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Scott,
Thanks! Thanks for pointing us to the response. I missed that or would have included it…and now it’s here.
Plenty of places. Waldo Pizza in Lee’s Summit has a ton. Appreciate the response and info.
Mike
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Thank you, Mike. Well stated. I want to add that there are still plenty of bars around town pouring Chocolate Ale on draft.
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Thanks Jeremy. I’ve been pointing people the right directions when I can. I also think about it from a future brewery owner’s perspective. Would I want someone running down my brand simply based on the fact that there wasn’t enough to go around? Nope.
Strange that people take it as a personal slight…like Boulevard intended to deprive them of the beer.
Also, it seems like every week there is a new issue where a brewery (DFH, etc.) have to defend the fact that they make beer and people think highly of it.
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I guess you could call it an unjustified sense of entitlement. Bah. Stuff like this (people getting their panties in a wad) really sticks in my craw. It’s a function of supply, demand, and market accessibility. For instance, I am clueless to this whole kerfuffle due to my existence near Seattle. I have limited access to Boulevard beers. Fine. From what I have had the privilege to sample, they make great beer. However, other breweries have greater market saturation up here. No biggie. Actually, that’s one of the things I love about craft beer: I can go on a trip and try something new that is not readily available to me at home. Local gems make it exciting.
In fact, when we were on vacation last year, I snagged some various Texas beers (great things going on there!) to bring home and share. We stopped to visit some friends in Denver. I had the chance to sample some Avery beers. Good stuff! I ended up leaving some of my Texas beers with my friend, who was quite excited to try something new. Beer, it makes every trip an adventure.
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I really appreciate your post.
I just moved here a few months ago, so I didn’t have a chance to try Chocolate Ale last year. I had it on tap the other night and its not as good as it would be on a porter or stout base. I was surprised about all of the hype after tasting it. I’m a big fan of the Long Strange Tripel and the single wide IPA. I think I bought all of the remaining bottles of Saison-Brett in the city (after having a bottle at a local restaurant), so I’m a big Boulevard fan in general.
The problem I have centers on distribution. 80% of the Chocolate Ale bottles should have been allocated to the greater KC area and the remaining split over higher selling secondary markets.
I emailed a guy yesterday from Chicago that had 5 cases for sale on craigslist. They are swimming in Chocolate Ale and nobody cares.
Just tonight a good friend of mine called me from Chicago and said that he saw cases of it and could easily buy as much as he wanted.
That’s insane. They should focus on markets that they can support and can turnover the stock frequently. Only when the KC market reaches capacity to turnover stock of the limited release should larger quantities of it go elsewhere.
Can you imagine finding old bottles of Chocolate ale in some Chicago Liquor store in December? What a shame.
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Tex,
I have indeed seen some statement of entitlement. Some that I’ve read even say that they were cheated by Boulevard, etc.
I do realize that it can be frustrating to stand in line or wait for a beer only to be denied…it can be upsetting. However, that’s the chance you take when there is a limited supply.
Pointing out that you shared your beer with a friend really hits the point of what it’s all about…good beer with good people.
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Jeremy,
Thanks for leaving a comment. I too am a Boulevard fan in general. I’d have to say my favorite beer from them is Rye on Rye. I like the Chocolate Ale but will take one of the Whiskey aged ones any time.
I think a lot people’s main issue was distribution, so you certainly aren’t alone in that. Again, I do want to point out that as large as they are, Boulevard is wise to push into secondary markets and I really do believe it ups their purchasing power based on buying larger quantity. It also gives them the opportunity to keep doing experiments, etc.
Boulevard brewed this beer to their fullest capacity at the brewery (they stated that much on their website). Even if they had released every bottle to KC, there still wouldn’t be a enough to fulfill demand. That being that case, it was bound to be the case that some people in KC were going to be unhappy.
However, I do agree with you that it’s a shame that bottles are sitting on the shelves in Chicago. It does provide some craft beer market competition against InBev in the area (they now own Goose Island), which I welcome. It really is a shame that it’s sitting on shelves, while people here want it. Of course, there is not anyway to determine what market demand there will be because that is ultimately is speculative.
Granted, they don’t have to speculate what the response in KC will be…still I point back to the fact the purchasing power they get by being in other markets, keeping Saison Brett, Sixth Glass, and their other beers at great prices for people in KC. I also want to re-iterate that it was inevitable that some people here were going to be unhappy because there wasn’t enough to go around either way.
Thanks again for your comment.
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I would like to know more about your comment regarding upping their purchasing power.
The limiting factor in beer production is always tank space and time or schedule. Boulevard has aggressively addressed capacity with larger tanks.
Only in the case of hop shortages is there a problem with supplies and usually that is limited to specific regions and varieties.
Unless I’m missing something the move to secondary markets is more about brand building and leveraging max capacity production (it takes a little more time to brew, ferment, and bottle 300 Bbl vs 30 Bbl, but the revenue is exponential). If your home market can consume max capacity quickly enough to turnover the supply on the shelf, why spend money shipping beer to Boston or even Chicago?
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Jeremy,
Thanks for adding to the conversation. I also want to thank you for maintaining an attitude of respectful dialogue.
All I mean is the movement into secondary markets was created by those market demands. That created the need for expanded production, which in turn has caused the purchase of larger tanks. Larger tanks mean more ingredients. More ingredients more purchases which create cheaper raw ingredient prices.
For instance, grains for direct bag delivery are more costly than truck delivery for silos. Rail delivery is even cheaper. The point I’m driving at is that outside market demands along with demands in KC have allowed capacity expansion and raw material expansion, which ultimately makes prices cheaper, especially for us folks in KC. In my opinion, that is one of the benefits of Boulevard being in other markets.
Brand building and marketing in secondary markets, I would say, has been, simultaneously, both the cause and the problem of growth. So, while Chocolate Ale is in shortage, wheat is not and it is in secondary markets as well.
To that point, Boulevard was in secondary markets far before they ever did the Smoke Stack Series and that certainly was a factor toward continuing expansion and growth (purchasing power as well). No one in KC laments that lack of unfiltered wheat in the area because it doesn’t exist. I suspect that is the case in the secondary markets as well. However, the problem then becomes that Boulevard has been established in the secondary markets for a long time and, in that respect, I assume, feels an obligation to those markets as well.
So, it seems they are to a point where the demand is high enough that the home market can’t drink all the wheat but can’t have all the Chocolate. Again, they couldn’t have met the demand here or in the secondary market concerning the Chocolate Ale anyway.
Perhaps your view of take care of the home crowd first is a valid one. Maybe the lesser of two evils is getting backlash from a secondary market rather than local…I’m certain that could be correct. Yet, I still find myself asking whether people should be getting so upset over this beer, especially when it is on tap dozens of places in the city. They can still try it.
In the end, the question of being upset was a matter of degrees. I suppose 10,000 less people (or however many) could have been upset if all the beer had stayed here but there still would have been a crowd of upset people.
I wonder at what point supporting a brewery because one loves their beer becomes a sense of entitlement (I’m not imply this about you) for certain beers. Do they make great beer? Did they cease to because some folks got denied Chocolate Ale?
So, the root issue continues to be, although the terms I’m using are crass, the perception that people have been loyal and that Boulevard hasn’t. If people see it as a thoughtless oversight on the part of Boulevard, that’s what they will continue to believe. Of course, it is obvious I don’t believe that to be true. Those who speak about it as a person slight and intentional betrayal remain enigmatic to me because Boulevard simply doesn’t operate that way.
Be that as it may, it seems we disagree on the fundamental point that they should have kept all the Chocolate Ale here.
Thanks again for being considerate and actually adding to the dialogue.
Mike
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One additional point. I promise it will be brief. I genuinely wish that Boulevard could have fulfilled all the demands. I also wish that they could have found out every customer that has been a loyal one and prioritize sales on the basis. Honestly, there are a ton of folks in KC who bought Chocolate Ale based on hype but don’t normally drink Boulevard. I bet there are folks in Chicago and Boston who have been drinking Boulevard regularly for years. Who is more “deserving” of the two?
I guess the point is that it may not simply be a matter of being from Kansas City or not. Fans of the beer are fans of the beer but there is no meaningful way to distinguish those who buy because they are fans or who buys because it was driven by the media (a point, I realize, that hasn’t been raised thus far). There is little doubt that a great deal of purchases went to “less deserving” folks who made a first time purchase, while avid Boulevard fans were denied.
I just don’t see a neat and clean way to make it work (primary market or not).
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Nice conversation, I’d like to offer some additional thoughts…
1. I think what’s interesting about expansion into secondary markets for Boulevard is their core offerings are great, but I’m not sure they are any greater than say Goose Island’s core offerings or Schaffly’s core offerings. Do we really need 2000 wheat beer variations competing for shelf space? In KC we have a local favorite and when it comes to everyday beer like wheat and pale, local wins if its well done.
New Belgium has been so successful because they offer unique beers in secondary markets that are affordable and are different than the standard offering. Where does an Abbey Ale compare in the Boulevard line up? If we are comparing Tripel Ales, Boulevard wins vs. New Belgium in my opinion. I can see the logic of expansion, but not at the cost of the home market with any of the beers, especially the limited release. I’m even questioning exporting the core offerings that aren’t unique, but that’s a whole other discussion.
I think a Chocolate Ale would be great for secondary markets, but only after the home market is satisfied as it is currently with the year round smokestack offerings Double Wide IPA, Long Strage Tripel, etc.
2. Why are people upset that they cannot buy it, when its on tap most places? I don’t want to pay tap prices which are typically much higher for specialty beers (not that I disagree as I prefer the free market) and I’d like to drink it at my leisure. I think that the expectation was set early that there would be more than last year and many of us, including myself thought that there would be a fair amount of availability. It appears that the extra Chocolate Ale produced ended up in Chicago
3. I think a another thing that feeds into the disappointment is the “home town” marketing that Boulevard plays into. The city expects to get the good stuff from Boulevard. When something special comes out, KC expects to get most of what is produced.
Its hard to fathom that the KC Market received most of the bottles produced and yet it was still impossible to purchase a bottle.
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Jeremy,
Thanks for posting your thoughts for further consideration. Regarding your first point. I think good and local wins out as well. I will almost always make that choice. Furthermore, I agree with your essential point that there are good local wheats, etc. to be had elsewhere that are on par with ones coming in. But I do issue with a couple of points that I see as an anachronism.
1.“Do we really need 2000 wheat beer variations competing for shelf space?” While I wholeheartedly agree that we don’t, I have to point out that this wasn’t the case when Boulevard entered into many of their secondary markets, which is why I call the idea an anachronism. Boulevard entered into spaces where there was often little to no competition. So, the marketplace they entered into was entirely different than the current terrain; unlike the current one where brewers continue to add more wheats. So, the context in which they entered many of those markets made more good beer available and established them in those markets before much of the current climate.
“I’m even questioning exporting the core offerings that aren’t unique, but that’s a whole other discussion. I think a Chocolate Ale would be great for secondary markets, but only after the home market is satisfied as it is currently with the year round smokestack offerings Double Wide IPA, Long Strage Tripel, etc.”
My thoughts on this one are essentially the same as above. But I would add that I don’t think the core offerings are a whole other discussion. I say this because they are part in parcel to the success that Boulevard has had and, in part, afforded them the opportunity to experiment. However, they have been established in tons of markets prior to the smokestack series, which is also part of what I’m driving at. They have loyal markets elsewhere and prior to the Smokestack line and I don’t think the solution is to pull out of those markets (whether core offerings or Smokestack) or just to focus on local demand. There is a devotion and commitment to local people but not at the expense of other loyal fans. Again, I have to point out that there is now blanket way of making this distinction between local supporters and local folks who wanted beer due to media hype.
Concerning the Chocolate Ale only going out after the local markets have been satisfied, they brewed to full capacity and it still wouldn’t have been enough to meet demand. A demand, it should be noted, that was driven plenty of last minute media attention…an issue that cannot be taken into account when planning and making commitments during the brewing process several months prior. They couldn’t have guessed the demand would have been so great. They responded to last year by making more than 3 ½ times the amount, so as to meet what they probably thought was the local and secondary demand. Nothing can be done about that certain aspects of demand. At any rate, they can’t legally make those decisions because they are subject to the operational standards of the Three-Tier system. As far as people being satisfied like they are with the amount as they are with Doublewide, etc. is concerned, they are, as you note, year around beers. That doesn’t seem like fair measuring standard to use for a once a year seasonal.
2. I agree. Tap prices can be especially inflated. A bottle of Chocolate Ale varied from $8.99 to $13.99 from what I saw. Taps have been widely varied on price as well. So, some tap prices aren’t too far off from some bottle prices. Generally, of course, tap prices are a fair amount higher, but is that uncommon? That’s just a part of how the beer market is and people are happy to pay $6 for an 8 ounces pour because they don’t want the 750 ml format. Others just take what they can get and that just part of how the beer industry works. It should be noted, though, that a lot of the kegs were given to local businesses in a local context. It may indeed be nice to drink the beer at one’s leisure but that isn’t always a luxury beer drinkers have (Pliny the Younger, for instance is an example). The price may indeed be high on tap (as it is with all beers) but that’s a different matter than people not being able to get the beer. So, in my opinion, the complaint on not being able to try it is not a legitimate complaint at that point…even if price is. We simply can’t have everything all the time.
3. Boulevard does, as you say play into home town marketing. But the phrase seems to imply that they are simply “playing” (i.e. using/faking it). I just don’t believe that. There is too much they do in the local context to refute that notion. Sure the city expects to get good stuff from Boulevard and the do for the most part, so I’m quite sure how to take that. And maybe Kansas City did or didn’t get most of the bottles, I don’t know that for sure. Do you? We certainly got quite a bit between bottle and tap. Fresh tap beer is something that local distributors put here and many of the markets didn’t get much of, which might account for some of the bottles being elsewhere.
Again, many people who just heard about the beer bought bottles in KC. Some people weren’t even Boulevard fans. Others in KC bought it to sell on Ebay and craigslist (you can check that fact by going to those sites). So, in some cases, local people who don’t support Boulevard bought the beer. Other long-standing fans got none.
By the way, if all these thoughts I have aren’t convincing enough just remember this. Boulevard is subject to the constraints of the three-tier system anyway. They can’t control where their independent distributors send the beer. Here is what Boulevard has to say about it. https://www.boulevard.com/chocolate-ale-update/
In the end, it seems that there is plenty of blame to go around. I simply don’t think that Boulevard should be the ones receiving it…a point that I think we will continue to disagree on.
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this is perhaps the best discussion i have seen regarding the chocolate ale phemonenon. reading through this argument that has taken place in a respectful tone for the duration is refreshing.
I work retail, so my experience with this beer is from that point of view.
I truly wonder if it would sell as well if there was enough to go around. It seems that customer’s desire to acquire the beer is deeply rooted in knowledge of it’s scarcity. With news reports suggesting a demand that outweighed supply, some people seemed to turn the acquisition into a contest.
As far as distribution goes, I would suggest that perhaps the only problem was much more local. It seemed as though some Kansas distribution occurred after the Missouri distribution date. I could be wrong, but it sure felt like the entirety of South Kansas City Kansas suburbs descended upon Westport and other Missouri neighborhoods to buy bottles. Our staff recognized only one customer that bought Chocolate Ale as a regular. It is troubling to think that these people my not be back despite our company selling our bottles without marking them up. We recieved no thanks for selling them at 8.99, only more requests and copious complaints.
And lastly, the boulevard letter seems to imply considering only bottles in the future and going away from so many kegs. i believe this would help. I have explained to customers constantly that central states facebook could direct them towrads a bar that they could drink a glass at right now. Most all are not interested. Ownership and possession are important to most of these folks. Consumption seems secondary. Might as well consider the more bottles option.
All that said, great site, great discussion, and I look forward to having wilderness in my mouth. Right now I have a hard time imagining what a dandelion saison could taste like, but i hope I can find out someday….
Thomas
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Thomas,
Thanks for the compliment. I think the discussion has been good (and very thorough).
I absolutely agree with your statement about scarcity and hype creating contestants…often combatants. I’ve seen this from the retail side as well, so I know what you mean. The situation reminded a little bit of Black Friday.
Good for you guys concerning the pricing the bottles and having integrity. It is unfortunate about the distribution. The nature of the system does create problems. A lot of them were pointed toward Boulevard. Of course, they can’t control the actions of distributers. I’m sure you know that feeling of complaints and pointed fingers that don’t belong your way…at least it sounds link it.
Maybe they will only do bottles next year. I guarantee that will be the cause of some complaints.
We can’t wait to get the Wilderness Brewing location and set-up done. It really is amazing how the word has gone around about our beer already and we are thrilled about the community advocacy.
Thanks for leaving a comment. Cool website, by the way.
Mike
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